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Forklift Service & Support

*All Taylor Products are backed by Sudden Service, Inc's 24/7 service and support network.

No-one can match Sudden Service's commitment to genuine Taylor OEM forklift and lift truck parts availability. Backed by over 90 years of Taylor® customer satisfaction, Sudden Service continues to provide worldwide forklift parts, service, and support by its extensive inventory, factory stores, and a worldwide network of dealers.

Supporting Taylor Products


"Taylor Big Red" high capacity lift trucks are designed, engineered and manufactured with uptime built into every truck. Through our vertically integrated manufacturing processes and our lean manufacturing focus, we strive to manufacture the best lift truck with the lowest operating cost and the highest resale value in the industry.

Our Engineering group focuses on the customer’s needs. We listen to the industries we serve in the steel mills, concrete yards, wood mills, and port operations around the world. Because we manufacture the majority of the essential components for our lift trucks, we are able to respond to our customers changing needs with better throughput and attention to quality.

Our lift trucks are designed and manufactured in accordance with the requirements of the OSHA Safety and Health Standards (29 CFR 1910.178) and the recommendations of the Industrial Truck Standards Development Foundation/American National Standards Institute (ITSDF/ANSI) B56.1.

The Taylor dealer sales network strives to provide our customers with the training and support they need. "Big Red’s" dynamic group of dealers, some of whom are themselves famous in the material handling industry, are dedicated, aggressive, and hard driving. They are a major partner in the success of Taylor Machine Works. Taylor also provides financial solutions to make your choice of Taylor products readily accessible.

Taylor Machine Works, Inc. boasts an overall direct footprint of (18) Factory Direct Stores across (11) States. Taylor has a strong sales, service and parts groups across all these locations. The nature and size of the rugged industrial material handling equipment we build as an OEM drives the capabilities that we have acquired across all of these locations. The quality of our customer service is backed by our professional sales force, factory certified technicians, rolling fleet of heavy service vehicles, and millions of dollars in stocked parts.

Direct Forklift Sales

For Mississippi Direct Sales Contact: Pete Johnson

Factory Direct Locations

Taylor® Forklifts of Alabama

Taylor has three factory direct store locations in Alabama: Bessemer, Montgomery, and Mobile. These locations serve as major warehouses for parts and service throughout Alabama.

For Alabama Direct Sales Contact: Derick Metts
Taylor® Forklifts of Florida

The Taylor Factory Store in Miami, Florida is your source for Taylor parts, sales, and service in South Florida. The Miami location also operates a satellite warehouse out of Fort Myers, FL to provide its customers on the east coast faster response to their parts and service needs.

For Florida Direct Sales Contact: Albert Paradela
Taylor® Forklifts of Georgia

The Taylor Factory Store located in Covington, Georgia provides Taylor parts, service, and forklift sales to customers throughout North Georgia and portions of Central Georgia.

For Georgia Direct Sales Contact: Charles Allen
Taylor® Forklifts of Louisiana

The Taylor Factory Store located in Kenner, Louisiana cover the Greater New Orleans Area from Denham Springs and St. Gabriel, LA, out to Slidell and Venice, up to Natchez, MS, across to Hattiesburg then down to Gulfport and Biloxi.

For Louisiana Direct Sales Contact: Pete Johnson
Taylor® Forklifts of North Carolina

The Taylor Factory Store located in Hope Mills, North Carolina provides Taylor parts, service, and forklift sales to customers throughout North Carolina.

For North Carolina Direct Sales Contact: Stuart Tucker
Taylor® Forklifts of Tennessee

The Taylor Factory Store located in W. Memphis, Arkansas is responsible for providing parts and service throughout Tennessee and Crittenden county in Arkansas.

For Tennessee Direct Sales Contact: Ray Reed
Taylor® Forklifts of Texas

Taylor has four factory direct store locations in Texas: Comfort, Ft. Worth, Houston, and Odessa. These locations serve as major warehouses for parts and service throughout Texas.

For Texas Direct Sales Contact: Clinton Wood
Taylor® Forklifts of Virginia

The Taylor Factory Store located in Richmond, Virginia is responsible for providing parts and service throughout Virginia, with the exception of three counties in the northeast part of the state: Arlington, FairFax, and Prince William.

For Virginia Direct Sales Contact: Frank Marsh
Taylor® Forklifts of Wyoming

The Taylor Factory Store located in Gillette, Wyoming services much of the Midwest including all of Montana and Nebraska, most of North Dakota, South Dakota, and Wyoming, and the Western portion of Kansas.

For Wyoming Direct Sales Contact: Clinton Wood

Sudden Service, Inc. provides exclusive worldwide distribution of genuine Taylor OEM parts and forklift service for equipment designed, manufactured, and marketed by Taylor Machine Works, Inc. Backed by a network of parts and service centers, nationwide dealer support organizations, and factory trained service technicians, SSI is committed to providing the best parts and service support in the industry.